Shipping policy

Here at Jaffy's, we pride ourselves on excellent customer service. We know that you don’t want to wait days for your order to arrive, which is why we send every order within the UK Mainland, Scottish Highlands and Islands by ParcelForce24 or Royal Mail24. This means that you should receive your parcel the following working day after despatch or within 3 days. When your order has been dispatched, you will receive an e-mail notification advising of this.

Although we promise to despatch your order quickly, it should be remembered that delivery is not guaranteed within this timescale and parcels can occasionally take longer to reach their destinations.

Parcels sent to Northern Ireland, the Isle of Man, Isles of Scilly, the Channel Islands, and certain parts of Scotland will usually take a little longer to arrive.

Please note that our dispatch days are Mondays, Tuesdays and Wednesdays. If you place an order on a Wednesday or later it will be dispatched on the following Monday.